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Logout loop with new toolbar in Jomsocial 4.02 version

10 years 1 month ago
  • Eric's Avatar
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  • Eric
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When i logout from Jomsocial with the new toolbar (button off, on right) i encounter
- a waiting time without reaction
- a loop message with my browsers (same in Firefox and Chrome last versions) in french, sorry that means "too many redirections"
Cette page Web présente une boucle de redirection.
La page Web à l'adresse xxxxxxxx.com/index.php/component/users/?...21zb2NpYWw=&Itemid=1 a déclenché trop de redirections. Pour résoudre le problème, effacez les cookies de ce site ou autorisez les cookies tiers. Si le problème persiste, il peut être dû à une mauvaise configuration du serveur et n'être aucunement lié à votre ordinateur.
En savoir plus sur ce problème.
Code d'erreur : ERR_TOO_MANY_REDIRECTS.
- after trying to reconnect to the Homepage of the website the message "You have logout" appears 20 times

One last thing : in Jomsocial admin, Configuration, Site the parameter "Redirection de déconnexion réussie" is positioned at "Site page"

Thanks for your help

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10 years 1 month ago
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Hi, Eric.

Please provide us working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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10 years 1 month ago
  • Eric's Avatar
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Hi Michal, you have the updated password. Sorry.

10 years 1 month ago
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Hi, Eric.

You enabled JomSocial Redirect plugin but didn't configured it properly. I did it for you and now its fine.

Successful login should point to Profile.
Failed login should point to JomSocial frontpage OUTSIDE JomSocial toolbar menu.
Successful logout should point to JomSocial frontpage OUTSIDE JomSocial toolbar menu.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Eric
10 years 1 month ago
  • Eric's Avatar
    Topic Author
  • Eric
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  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Hi Michal,

You are really fantastic. Your support is really amazing, thank you very much.

Just a question for my understanding, what is exactly the function in Jomsocial admin, Configuration, Site of the parameters :
- Redirection of successful connection
- Redirection of unsuccessful connection
I thought it was here and not in the plugin i could resolve my problem...

JS 4 is great, thanks you Jomsocial Team, you're the best !

Moderators: Piotr Garasiński
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