Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Videoplayer not working 4.02

10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

After update videoplayer not working. Black screen, but sound ok

10 years 2 months ago
Licenses:

Hi, Kenneth.

Please, unlock my Polish IP: prntscr.com/6l4bh4
My IP is: 89.229.85.120

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,
Done :) Thanks.
But the problem is the same on your site Jomsocial/community
Looks like a bug

10 years 2 months ago
Licenses:

Hi, Kenneth.

It's already fixed... but patch package will be available tomorrow morning.
I mark your thread as "Pending Support" so I could pass you fix when it will be ready as package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Great service.
Thanks

10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,
Any news? Thanks
Best Kenneth

10 years 2 months ago
Licenses:

Hi, Kenneth.

Please, try this fix. Do a safe copy of this file:

ROOT/components/com_community/assets/release/css/override.css

Then replace original from package. Remember to clear browser cache after you apply patch.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michael,
When I download package I cant find that file....
You want me to replace that file or the entire package?

Maybe you can attach the file?

10 years 2 months ago
Licenses:

HI, Kenneth.

Ah, where is my mind? :) Here is package...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

This message has an attachment file.
Please log in or register to see it.

The following user(s) said Thank You: Jacob, Kenneth DK
10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Thanks. Works perfect!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved