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video thumbnails are not showing in a good manner

10 years 1 month ago
  • ayad's Avatar
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  • ayad
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ISSUE SUMMARY:


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

10 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi Ayad,

I think your video thumb already deleted, you should re-upload it one by one.

Well, we have the latest Jomsocial version 4.0.2, I suggest you update to tha latest version.

thank you

10 years 1 month ago
  • ayad's Avatar
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  • ayad
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the videos are there, but the thumbnails are not correct, can you fix for me the problem

10 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi Ayad,

You should upgrade to the latest version first, in that version you can re-fetch the video thumbs.

thank you

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