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hello me module problem after upgrade

9 years 2 months ago
Licenses:
JomSocial Expired

Hi, after upgrading to last JS version (4.0.1) the login module in the sidebar became unusuable:
1 - the icons are too big
2 - the links doesn't works any more

can you help me in fixing the problem?
Best regards
Davide

Attachment Schermata2015-03-16alle13.28.29.png not found

Attachments:
9 years 2 months ago
Licenses:

Hi.

Please provide us working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

Ups... sorry !!
Done.
BR
Davide

9 years 2 months ago
Licenses:

Hi.

Where is link to JomSocial in menu? It seems that except JomSocial toolbar there are not menu items related with JomSocial...
This key file is not loaded: ROOT/components/com_community/templates/jomsocial/assets/css/style.css

Also you have issues with menu items in JomSocial toolbar:

When you upgrading JomSocial by uninstalling it, menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:

- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus

Make sure that you fix ALL JomSocial related links that way ;)

Also make sure that you put JomSocial frontpage menu item outside JomScoial toolbar.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

ok, i fixed the menu items needed, how can i fix the problem of the missing file? do i have to reinstall all the package ?
Thanks
Davide

9 years 2 months ago
Licenses:

Hi.

Strange thing. JomSocial is not displayed at all...
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

Thank you, until the last upgrade it was working the right way.
Best regards
Davide

9 years 1 month ago
Licenses:

Hi,

not sure what happen. could you please to re-install jomsocial again? no need to uninstall anythings.

Regards

9 years 1 month ago
Licenses:
JomSocial Expired

did you touch anything ? because now JS is working, but came up problems with others components!!!

9 years 1 month ago
Licenses:

Hi,

I only touch template manager. really strange, suddenly jomsocial is working now.
It might be plugins conflict. you can asking that components provider for more support.

Regards

9 years 1 month ago
Licenses:
JomSocial Expired

Ok, so, i go back to the first question: how can I reduce the size of the icons in the hello me module ?(see the screenshoot in the first post)
Thanx
Davide

9 years 1 month ago
Licenses:

Hi,

that icon getting bigger because there is a CSS conflict with the template is self:
please put this CSS at your template

#cModule-HelloMe svg {
  width: 12px;
}

every template must be have they own way how to put custom CSS. you can asking your template provider for that.

Regards

Moderators: Piotr Garasiński
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