Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Upgrade to 4.0.1

9 years 1 month ago
Licenses:
JomSocial Expired

Trying to update I got this error: ( all file permissions are 755 )
Seams like a file permission issue but I check it and is not.

Warning
JFolder::create: Could not create directoryPath: /hermes/bosoraweb055/b916
JFolder: :files: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JFolder: :folder: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JFolder: :files: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JInstaller: :Install: Cannot find Joomla XML setup file

Thank You,
Regards

Paul

9 years 1 month ago
Licenses:

Hi.

Did you unpacked package that you downloaded?
It seems that you've tried to upload whole package instead file named like this: com_community_pro_4.0_Jan_12.zip


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
Licenses:
JomSocial Expired

I did unpack.

The package I try to install was com_community_pro_4.0.1.zip, do I have to unpack this one also ?

First download package was unpacked.
Include:
_MACOSX
FREE BONUSES
com_community_pro_4.0.1 - This is the one I try to install it.
iJoomla-Installer-Updater - I try to Update from Updater based of license but I get same Worning
READ ME
ThingsYouMustKnowAboutJS4
Top 5 tips for upgrading

Regards

Paul

9 years 1 month ago
Licenses:

Hi, Constantin Paul.

I'm sorry but I had no issues upgrading your Community... it's 4.0.1 now.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Constantin Paul
9 years 1 month ago
Licenses:
JomSocial Expired

Thank you so much.
It was a problem from the host, they fix it and all is fain now.
Sorry to miss updating you earlier.

Regards,

Paul

P.S. Is joomla 4 compatible, can I update to joomla 4 ? And thank you for your support and help.

9 years 1 month ago
Licenses:

Hi, Constantin Paul.

Yes, JomSocial 4 is compatible with Joomla! 3.4 :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Constantin Paul
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW