Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Trying to update I got this error: ( all file permissions are 755 )
Seams like a file permission issue but I check it and is not.
Warning
JFolder::create: Could not create directoryPath: /hermes/bosoraweb055/b916
JFolder: :files: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JFolder: :folder: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JFolder: :files: Path is not a folder. Path: /hermes/bosoraweb055/b916/ipg.whisperpluscom/social/tmp/install_550414d87b4d1
JInstaller: :Install: Cannot find Joomla XML setup file
Did you unpacked package that you downloaded?
It seems that you've tried to upload whole package instead file named like this: com_community_pro_4.0_Jan_12.zip
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
The package I try to install was com_community_pro_4.0.1.zip, do I have to unpack this one also ?
First download package was unpacked.
Include:
_MACOSX
FREE BONUSES com_community_pro_4.0.1 - This is the one I try to install it.
iJoomla-Installer-Updater - I try to Update from Updater based of license but I get same Worning
READ ME
ThingsYouMustKnowAboutJS4
Top 5 tips for upgrading
I'm sorry but I had no issues upgrading your Community... it's 4.0.1 now.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Yes, JomSocial 4 is compatible with Joomla! 3.4 :)
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you