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Several Issues with Upgrade to 4

10 years 1 month ago
Licenses:
JomSocial Expired

Hello - Really need your help since the upgrade the following no longer work.

None of the drop down menus on the Joomsocial Menu work
Tabbed Bars are not working
User cannot like / share or alter their profile picture - buttons not working
Upload buttons photos do not work
The registration page background colours are black so is the text where do I change that?
Cannot change the write a comment colour in the stream also the box overshoots the right hand side.
Videos don't play in the stream
Modules that were published on the right for Jomsocial no longer work correctly.

I am so sorry but can you take a look for me? I cannot seem to get any of the above to work. :-(

Appreciated

Byron

10 years 1 month ago
Licenses:

Hi, Byron.

First of all:

Please provide us working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.

Disable js script compression in template. This damages our scripts...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: P. Irion
10 years 1 month ago
Licenses:
JomSocial Expired

OK the script compression has been turned off and the dropdowns now work! Thank you for that one still not sure on the others. The colours were all good previously - the registration one is the key as no one can read it...... Thank you for your support!


Tabbed Bars are not working
The registration page background colours are black so is the text where do I change that?
Cannot change the write a comment colour in the stream also the box overshoots the right hand side.
Modules that were published on the right for Jomsocial no longer work correctly.
The my videos drop downs are in colours that I cannot seen to change ... cannot read them - obviously screwed something up

Is there anyway to add the Jomsocial menu onto my events and documents pages?

10 years 1 month ago
Licenses:

Hi, Byron.

I work just like NASA - one problem at a time :)
I do over-hours now... My shift ended 6 hours ago.
I'll take a rest now and will pick up your issue report at first thing in the morning... that is 8;00 CET.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Byron
10 years 1 month ago
Licenses:
JomSocial Expired

Thank you that would be awesome - I have probably screwed something up! I managed to get the hello me back in - but I don't understand the tabs and I cannot seem to make them work. I basically want to user mods down the right with no tabs?

Tabbed Bars are not working
The registration page background colours are black so is the text where do I change that?
Cannot change the write a comment colour in the stream also the box overshoots the right hand side.
Modules that were published on the right for Jomsocial no longer work correctly tabs not working correctly
The my videos drop downs are in colours that I cannot seen to change ... cannot read them - obviously screwed something up

Is there anyway to add the Jomsocial menu onto my events and documents pages?

10 years 1 month ago
Licenses:
JomSocial Expired

I have managed to sort the majority of my reported issues but the following are still issues on my site

The registration page background colours in the boxes where users register are now showing incorrectly no one can register.
The in stream comments are not working correctly there is no send button and it spills out of the frame.
The my videos drop downs are in colours that I cannot seen to change ... cannot read them - obviously screwed something up

Is there anyway to add the Jomsocial menu onto my events and documents pages?[/quote]

10 years 1 month ago
Licenses:

Hi, Byron.

1. This is caused by your template bootstrap. Change this code:

select:focus, textarea:focus, input[type="text"]:focus, input[type="password"]:focus, input[type="datetime"]:focus, input[type="datetime-local"]:focus, input[type="date"]:focus, input[type="month"]:focus, input[type="time"]:focus, input[type="week"]:focus, input[type="number"]:focus, input[type="email"]:focus, input[type="url"]:focus, input[type="search"]:focus, input[type="tel"]:focus, input[type="color"]:focus, .uneditable-input:focus {
background: none repeat scroll 0 0 #31383e;
border-color: #31383e;
box-shadow: none;
color: #fff;
outline: 0 none;
}

By adding bolded line. You'll find it in this file:

www.domain.uk/templates/yoo_nite/css/bootstrap.css line 7176.

2. This is not a issue but a new feature. Post buttons are gone for good in comments. Now just like on Facebook you need to hit enter to post :D

Out of frame issue is caused by your template again:

button, input, textarea {
    box-sizing: content-box !important;
}

Add this code to counter it:
.joms-icon--add {
    right: 35px;
    top: 24px;
}

.joms-comment__reply .joms-textarea {
    box-sizing: border-box !important;
    height: 55px;
    margin: 0;
    min-height: 35px;
}

Add above code to:

www.domain.uk/templates/yoo_nite/css/theme.css

3. My first fix should fix that as well.

4. JomSocial toolbar was designed to cover JomSocial internal navigation. You'll not display it on pages not related with JomSocial (it is bind attached to component). But you may try to create a fake toolbar. To do that you'll need to create separated menu in Joomla! All menu items there MUST be menu item aliases and link to JomSocial toolbar corresponding menu items. (don't create direct links as this will mess JomSocial navigation).

Then juts add this menu to pages you want. And finally the hard one: you'll need to style that menu with css and proper settings in Joomla!... and maybe module menu overrides to look like JomSocial toolbar.

I can't provide you with complete guide how to do that as this will be rather extensive customization and require a bit time (all this styling and overriding). But you may ask a developer to do that for you:

www.jomsocial.com/jomsocial-developers

It should be a piece of cake for them ;)

As for tabs, I explained them here:

www.jomsocial.com/forum/design-and-custo...debar-and-bug#119801


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Byron
10 years 1 month ago
Licenses:
JomSocial Expired

Thank you for the time spent on this - I am really pleased with the level of support that I am receiving from you guys

10 years 1 month ago
Licenses:
JomSocial Expired

Hi Michal,

Sorry to bother you again - I made the 1st change on Bootstrap CSS and it made no difference - I still cannot see the background on registration. I am not sure where to put the other suggestion. Is this something you can help with further - just want to get 4 working for me.

10 years 1 month ago
Licenses:

Hi, Byron.

1. Right file, right line... but wrong value. you typed just fff, should be #fff and closed with ;.
Fixed.

4. As for now any customizations request have low priority (they are courtesy anyway) as forum is very crowded after releasing JomSocial 4. Try to ask developer from list I posted...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Byron
10 years 1 month ago
Licenses:
JomSocial Expired

Hi Michal,

Just wanted to express my thanks for your help on this ticket. I applied your fixes and all is working well now. Your "awesome" support is well deserved - Thank you

The following user(s) said Thank You: Antonio Cristiano
Moderators: Piotr Garasiński
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