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Preferences - Tab Links redirecting to my homepage

9 years 1 month ago
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Hi,

I've just upgraded to Jomsocial 4, and I'm having an issue with several preferences links redirecting to my homepage.

- Under Preferences, when clicking on "Privacy Setting" , "Emails & Notifications", "Blocked & Ignored" ... I'm systematically getting redirected to homepage.

Please help.

Thanks in advance, great product!!

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9 years 1 month ago
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Hi, Yves.

I can't access your site: prntscr.com/6fgf8o

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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9 years 1 month ago
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Sorry ... I was working on it. It's now back online.

I sent you details in a PM.

Thanks

9 years 1 month ago
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Hi, Yves.

I assign developer to this thread.
Credentials are in "Notes about the thread"

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
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Hi, Yves.

could you please edit your first post at this topic. and put it any credentials information at site info form.
I cannot access administrator page. seem you using security URL or else.

Regards

9 years 1 month ago
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It has been updated.

Thanks!

9 years 1 month ago
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Hi Yves,

something wrong with the htaccess file. could you please revert to joomla default?

Regards

9 years 1 month ago
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Hi,

It is currently using the default Joomla file. No changes made.

I just verified by running 'diff .htaccess htaccess.txt'

Thanks

9 years 1 month ago
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Attached is the .htaccess file (it's same as Joomla's htaccess.txt)

Thanks!

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9 years 1 month ago
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Hi Yves,

could you please provide me FTP access detail? I need it for debugging purpose. It can be 3rd party conflict too.

FYI: please put credentials information by editing your first post at this topic. put it at site info form.

Regards

Regards

9 years 1 month ago
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All files are accessible via joomla admin control panel.

exTplorer file manager is installed ... Components ---> exTplorer

Thanks

9 years 1 month ago
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Done,

for fix this issue I put new code at:
/templates/rt_myriad/html/com_community/layouts/profile.preferences.php

not sure what happen, your server act strangely. so I put that new code for fixing this issue.

Regards

The following user(s) said Thank You: Yves
9 years 1 month ago
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Closing for now. Thanks

Moderators: Piotr Garasiński
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