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Registration info not sent

11 years 8 months ago
  • wick's Avatar
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I couldnt find the right answer to my problem yet.

I have just pushed a new site live when finding out that Users who register to the site don't receive an email with their login credentials. This is however turned on in the backend. I really can't find out why these mails are not being sent.

- The site admin also does not receive emails of new registrations.

Please take a look at my dev site, which is setup the same as the live site. Perhaps anyone can find anything?

Cheers and thanks a lot!

11 years 8 months ago
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Hi Wick,

it can be your server issue, you can test it from joomla backend > users > mass mail users
that will sending email to all registered users (non admin).

if email still not sent, try using SMTP as joomla email configuration

FYI: I cant access your backend invalid user/pass, so I cant inspect this issue. could you please edit your first post at this topic and put it any credentials information at site info form.

Regards

11 years 8 months ago
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Hi there, thanks for your reply.
I made a mistake with the admin login, its corrected now.

*Please please please don't try out the mass mail option!
I have a site with almost 5000 users, mass mail is not something to try out at this point ;)

I have been trying out the different joomla mailing settings though.

cheers,

11 years 8 months ago
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Update :

Turning on 'User Registration - Self' does send an email to new users when they register with their account activation link.
I wanted to actually exclude this option, but this does actually send out an email. Any ideas?

Cheers,

Wick.

11 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Wick,

I just test it and I get the email activation on my inbox.. please you check again, or check your bulk/spam folder.




thank you

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