Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Transfering the site to other host

10 years 3 months ago
  • stavros's Avatar
    Topic Author
  • stavros
  • Offline
  • Fresh Boarder
  • Posts: 77
  • Thank you received: 0
Licenses:
JomSocial Expired

I transfer the site to other host and the profile page is not displayed.

10 years 3 months ago
Licenses:

Hi Stavros,

your site is "go out" (regarding site info)?
I checked, no any errors at profile page. if the domain different, we cant support it. Because one account only for single domain.

you can open new topic for domain changing request.

FYI: you can turn on joomla error reporting to maximum from joomla backend. after that you can see the error detail at error page

Regards.

10 years 3 months ago
  • stavros's Avatar
    Topic Author
  • stavros
  • Offline
  • Fresh Boarder
  • Posts: 77
  • Thank you received: 0
Licenses:
JomSocial Expired

You are right I am looking the go-out.gr in a new ip.

Please can you change your hosts to 176.9.139.115 www.go-out.gr ?

Kind regards,
Stavros.

10 years 3 months ago
Licenses:

Hi Stavros,

I turned on joomla error reporting to maximum. at jomsocial page I got:
Fatal error: Class 'CommunityView' not found in /var/www/vhosts/go-out.gr/httpdocs/components/com_community/views/frontpage/view.html.php on line 19

please make sure this file is exist:
/components/com_community/views/views.php

this issue can be:
1. missing files, because files transfer not completed
2. permission issue at your server. that file not read able for public. you need contact your server support for more assistance

Regards

10 years 3 months ago
  • stavros's Avatar
    Topic Author
  • stavros
  • Offline
  • Fresh Boarder
  • Posts: 77
  • Thank you received: 0
Licenses:
JomSocial Expired

The file exist. Can I install it again? This issue will be fixed?

10 years 3 months ago
Licenses:

Hi Stavros,

if files exist. the issue must be at server side. please make sure file permission is 644 and the owner www-data. or asking your hosting support, why that file not read able for public. maybe any restrictions from your server

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW