Hello- We are the web development company that manages this site. It has it's own JomSocial account that you can look up (with an active subscription).

Our problem is simple- we are unable to install the current version. When we try it gives us these errors:

Warning
JFolder::create: Could not create directoryPath: /home/c3drespa

Warning: Failed to move file!

JFolder: :files: Path is not a folder. Path: /home/c3drespa/public_html/3dayold/tmp/install_54bca74d8bef3

JFolder: :folder: Path is not a folder. Path: /home/c3drespa/public_html/3dayold/tmp/install_54bca74d8bef3

JFolder: :files: Path is not a folder. Path: /home/c3drespa/public_html/3dayold/tmp/install_54bca74d8bef3

JInstaller: :Install: Cannot find Joomla XML setup file

Error
Archive does not exist

Hi, James.

Issues like:

"JFolder::create: Could not create directoryPath: /home/c3drespa
Warning: Failed to move file!"

Indicates server chmod or chown misconfiguration.
Files can't be moved or folders can't be created due lack of writing rights.

If site is not online yet - I can't check it myself. But you need to check what chmod and chown rights are set in server.
Please, contact with your hosting provider.
Or if site is on localhost, check your system chmod/chown.

Thanks Michal! Will have one of our server techs look into this.

Thanks Michal- what should the correct rights and permissions be?

Thanks Michael- updating permissions appears to have solved the issue! Will do some more testing and let you know if the issue is not totally fixed.

Hi, James.

I'm glad to hear that ;)