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Next Button for registration not working as of 13/01

10 years 5 months ago
Licenses:
JomSocial Active

It was working before then with our nano3 theme. however now it will not work unless its set to atomic theme. can you please have a look at it because it is very urgent.

10 years 5 months ago
Licenses:

Hi.

If it was working before, please, try to remind yourself what was done on site. maybe something was installed or module was enabled?
If it works under Atomic (default Joomla! template) then feature is fine. There must be something within template.
I suggest that you contact with template developer and ask for assistance.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 months ago
Licenses:
JomSocial Active



It was working with nano3 theme before though. No changes were made to the site in those days other than adding few modules in unrelated pages.

10 years 5 months ago
Licenses:

Hi.

Then, please, disable those module though. They may be unrelated but their scripts may be loaded on registration page too.
Also - if it works in Joomla! default page... then this proves that it work at all.
That's why I asked you to contact with template developer.

Console indicates two errors and none of them comes from JomSocial:
prntscr.com/5sr3q7

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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