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Guru Displays Incorrectly after Jomsocial and Socialize Installation

11 years 9 months ago
Licenses:
JomSocial Active Socialize Expired

Guru is not displaying w/in the main component section after I installed Jomsocial and Socialize. See video for details.

youtu.be/TgQULBlmV1A

Please Advise.

11 years 9 months ago
Licenses:

HI, Jonathan.

Please, open a thread on iJoomla support forum as your Guru license is registered there with all credentials.
www.ijoomla.com/component/kunena/guru-pro/

In this forum only your two products are supported: JomSocial and Socialize template.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 9 months ago
Licenses:
JomSocial Active Socialize Expired

It worked fine until I installed Jomsocial and Socialize. But, I'll open it up on iJoomla as you suggest. However, I want to keep this open in case they bounce it back to you guys.

11 years 9 months ago
Licenses:

Hi, Jonathan.

Good idea, we are in contact with Guru developers so they will contact with us beside forum... so if needed, I'll update this thread so you'll know whats up and who's working on your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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