Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
I just started this new website and users are saying there is no comment link under posts. This is strange because I can see the comment link as the superuser and can comment on their posts. Is this a permission setting? Very strange.
Your in Backend -> Components -> JomSocial -> Configuration -> Site settings are:
Only Friends can Comment on Photos -> YES
Only Friends can Comment on Videos -> YES
So probably this is cause of their "issue". Change this settings to NO and ask them to check again. Also create a ordinary user account so you could see your site as every user do ;)
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