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Email notifications doesn't send

11 years 11 months ago
Licenses:
JomSocial Expired

Hi

Users in the community don't receive email notifications when they receive a private message, for example.

I have configured SMTP in Joomla configuration with Amazon SES.

If I try to send an email, for example a newsletter, Joomla send it correctly, but not notifications.

Could you help me?


Thanks

11 years 11 months ago
Licenses:

Hi.

It seems that root cause of your issue lies inside Joomla!.
Emiles are stored and marked as sent in Backend -> Components -> JomSocial -> Monitor -> Mail Queue
But for some reason they are not sent out...

When I created my test user I got this notice: prntscr.com/52wo0w
And no Joomla! email was sent to me...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 11 months ago
Licenses:
JomSocial Expired

Solved. Thanks for your support

Moderators: Piotr Garasiński
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