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can you check again the purcahse number is correct or not? the another way to install jomsocial is, you can use the component jomsocial package, but first download the newest package from "my account" page
Anyway, your backend access is not working, please provide me the correct one.
almost all of you from the support team has got the codes for my backend up to more time. wrote it again yesterday but still nothing has been done about invalid lisence .. although my lisence is as new as new
Sorry for the delay, Our system was modifying the administrator URL because of the S being uppercase. This i corrected now.
In regards to the Invalid license, I have logged into your administrator section of the site and i can see the license is correctly entered in the Ijoomla installer. For us to test it i need you to confirm that we can proceed with pressing upgrade. We don't do this automatically because if you have customization's in jomsocial then the upgrade will overwrite them.
Please confirm this is ok for us to proceed with the upgrade so we can see the error. when we fix the issue your site will then have 3.2.1.5 installed