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Site invite emails not sending

10 years 7 months ago
Licenses:
JomSocial Expired

I'm trying to get invite emails to send. I thought I set it up correctly but I haven't received my test messages.

My site is hosted on Microsoft Azure. I used the Scheduler add-on to set up a recurring call to the cron job. The Mail Queue under the JomSocial Monitor shows check boxes next to the sent emails (see screenshot). It seems like everything should be working but I'm not receiving the emails.

Attachment purpl_mailqueue.jpg not found

Attachments:
10 years 7 months ago
Licenses:

Hi, Saumeule.

I need to access Global configuration. Please, upgrade access rights to Super User.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Expired

Hi Michal,
I've upgraded access rights for that account.

Thank you.

10 years 7 months ago
Licenses:

HI, Samuel.

You haven't defined email of your site :)
Please, set a proper configuration here: Backend -> System -> Global configuration -> Server -> Mail Settings

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Expired

What settings should I use? I can't find documentation on this.

10 years 7 months ago
Licenses:

Hi, Samuel.

I already provided you with solution: Backend -> System -> Global configuration -> Server -> Mail Settings
It's not in documentation because it JOOMLA! basic setting.
If you want to use Phpmailer, then just type in your email (make sure that you can send from this email).
Or if you prefer SMTP then type in your SMTP credentials.

For more: lmgtfy.com/?q=joomla+email+configuration
Or ask on Joomla! forum.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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