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Upgrating from 3.2.0.5 to Jomsocial 3.2.06 breaks the backend menu

12 years 1 month ago
Licenses:
JomSocial Expired

Hello team, i'm updating from JomSocial 2.6.3 to the latest release,
i make "a tier upgrade" following everything on the URL:

documentation.jomsocial.com/wiki/Updatin...d_JomSocial_Versions

Then i follow the steps in:
documentation.jomsocial.com/wiki/Upgrade..._3.0.x_on_Joomla_2.5

Then i start updating one by one
JomSocial 3.0.5.3 to JomSocial 3.1.1
JomSocial 3.1.1 to Jomsocial 3.2.05
Jomsocial 3.2.05 to Jomsocial 3.2.06 (here the problem with the admin menu)

In this step the admin menu breaks and we can't use the backend
what can be wrong ?

The problem is with javascript the admin menu not open and the errors said:(console)

Uncaught TypeError: undefined is not a function
joms.jQuery('div.inline.position-relative > button').dropdown();

Uncaught TypeError: undefined is not a function
jQuery(".js-tooltip, .hasTooltip").tooltip({
html: true
});

So the backend is not loading the jquery plugins:
.dropdown();
.tooltip();

thanks
regards

Attachments:
12 years 1 month ago
Licenses:

Hi.

This issue is caused by Ads Manager. This extensions loads jQuery even on pages on related with it e.g. on JomSocial administration pages: prntscr.com/4lf6rm
That causes js script conflicts.

We can't do anything about it. You may uninstall Ads Manager or contact with them and ask to fix it.

Their scripts should be loaded only on Ads manager pages.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
Licenses:
JomSocial Expired

Hello thanks for your info, but if the issue is caused by "Ads Manager"
¿why when we have Jomsocial 3.2.05 everything work ?
we just revert the version to Jomsocial 3.2.05


thanks
regards

Attachments:
12 years 1 month ago
Licenses:

HI.

It's because with this version scripts are called with different order: prntscr.com/4lqfpb
They are called BEFORE Ads Manager calls own scripts.
It's still an issue caused by Ads Manager as they load their scripts on every page in backend... when we call our scripts only on pages related with JomSocial administration.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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