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iJoomla installer not showing css or fields

10 years 7 months ago
  • marija's Avatar
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I saw another user report the same issue - after installing the iJoomla, and when I go to
39extraminutes.com/39extraminutes.com/pu...com_ijoomlainstaller

see the screenshot.

I just purchased JomSocial last week, and cannot change the support domain, so it is not appearing in the list below - not sure why. The site URL is:

39extraminutes.com

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10 years 7 months ago
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Hi, Marija.

You have JomSocial under hfsport.org. You bought another license or want to change supported domain?
You need to have valid reason for domain change...

Nevertheless, please, update this post when domain will be changed.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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domain changed
please check

10 years 7 months ago
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HI, marija.

Please, try to move folder with your installation right under 39extraminutes.com domain or change parent folder name so it will not contain domain name... or dot: 39extraminutes.com/39extraminutes.com - chnage to 39extraminutes.com/39extraminutescom

Also, please, ask your hosting provider for server error log, we need to take look at it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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Server issues sorted out. Installer still not working. Please check.

10 years 7 months ago
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HI, Marija.

And what about server error log?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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I have no idea what that is or how to get it, or how it is connected with this issue?

10 years 7 months ago
Licenses:

Hi, Marija.

Please, ask your hosting provider for it.
Server error log collects all error notices that occurred on server.
Since I can't display any error notice in Joomla! (Joomla! error reporting doesn't return any error notices) they SHOULD by stored in server error log.

This issue is a kind of error, but without information - error notice - it's extremely hard to find exact cause.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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It is a Ubuntu server - I do not have a cPanel or similar. How is the installer not working connected with anything on the server log??

10 years 7 months ago
Licenses:

Hi, Marija.

You don't need a panel to have or view error log. Server is a machine and it records events that occurs - especially errors.
When we take a look to server error log we may find answer to your question.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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Error log ends with:

[Mon Sep 01 15:07:29.767734 2014] [cgi:error] [pid 17895] [client 221.194.47.232:4223] script not found or unable to stat: /usr/lib/cgi-bin/php5
[Mon Sep 01 15:07:30.463040 2014] [cgi:error] [pid 7887] [client 221.194.47.232:4346] script not found or unable to stat: /usr/lib/cgi-bin/php.cgi
[Mon Sep 01 15:07:31.215027 2014] [cgi:error] [pid 11564] [client 221.194.47.232:4473] script not found or unable to stat: /usr/lib/cgi-bin/php-cgi
[Mon Sep 01 15:07:31.981538 2014] [cgi:error] [pid 2799] [client 221.194.47.232:4579] script not found or unable to stat: /usr/lib/cgi-bin/php
[Mon Sep 01 15:07:35.627620 2014] [cgi:error] [pid 25891] [client 221.194.47.232:4691] script not found or unable to stat: /usr/lib/cgi-bin/php4
[Tue Sep 02 14:33:49.898188 2014] [:error] [pid 17895] [client 192.99.152.38:37962] script '/var/www/login.php' not found or unable to stat
[Wed Sep 03 06:21:44.684755 2014] [cgi:error] [pid 6307] [client 194.60.242.251:33984] script not found or unable to stat: /usr/lib/cgi-bin/php
[Wed Sep 03 06:21:45.033611 2014] [cgi:error] [pid 7784] [client 194.60.242.251:33988] script not found or unable to stat: /usr/lib/cgi-bin/php5
[Wed Sep 03 06:21:45.403378 2014] [cgi:error] [pid 2799] [client 194.60.242.251:33990] script not found or unable to stat: /usr/lib/cgi-bin/php-cgi
[Wed Sep 03 06:21:45.769905 2014] [cgi:error] [pid 25891] [client 194.60.242.251:33992] script not found or unable to stat: /usr/lib/cgi-bin/php.cgi
[Wed Sep 03 06:21:46.113098 2014] [cgi:error] [pid 2840] [client 194.60.242.251:33995] script not found or unable to stat: /usr/lib/cgi-bin/php4
[Wed Sep 03 10:47:58.703467 2014] [:error] [pid 2840] [client 82.107.207.117:58152] script '/var/www/39extraminutes.com/public/wp-login.php' not found or unable to stat
[Wed Sep 03 20:08:38.166136 2014] [cgi:error] [pid 13743] [client 67.222.160.88:59819] script not found or unable to stat: /usr/lib/cgi-bin/php
[Wed Sep 03 20:08:38.203373 2014] [cgi:error] [pid 11564] [client 67.222.160.88:59821] script not found or unable to stat: /usr/lib/cgi-bin/php5
[Wed Sep 03 20:08:38.240388 2014] [cgi:error] [pid 9360] [client 67.222.160.88:59822] script not found or unable to stat: /usr/lib/cgi-bin/php-cgi
[Wed Sep 03 20:08:38.278115 2014] [cgi:error] [pid 7887] [client 67.222.160.88:59825] script not found or unable to stat: /usr/lib/cgi-bin/php.cgi
[Wed Sep 03 20:08:38.315277 2014] [cgi:error] [pid 7784] [client 67.222.160.88:59826] script not found or unable to stat: /usr/lib/cgi-bin/php4
[Thu Sep 04 01:55:41.523236 2014] [:error] [pid 7887] [client 50.193.61.78:53401] script '/var/www/39extraminutes.com/public/wp-login.php' not found or unable to stat
[Thu Sep 04 15:49:03.506366 2014] [authz_core:error] [pid 7887] [client 31.170.178.234:48904] AH01630: client denied by server configuration: /var/www/server-status
[Fri Sep 05 00:21:58.852631 2014] [:error] [pid 6307] [client 2.228.171.244:53227] script '/var/www/39extraminutes.com/public/wp-login.php' not found or unable to stat
[Fri Sep 05 14:01:49.122098 2014] [mpm_prefork:notice] [pid 26742] AH00169: caught SIGTERM, shutting down
[Fri Sep 05 14:09:21.433305 2014] [core:error] [pid 1444] (2)No such file or directory: AH00099: could not create /var/run/apache2/apache2zzz.pid
[Fri Sep 05 14:09:21.433984 2014] [core:error] [pid 1444] AH00100: apache2: could not log pid to file /var/run/apache2/apache2zzz.pid
[Fri Sep 05 17:42:29.638344 2014] [core:error] [pid 13509] (2)No such file or directory: AH00099: could not create /var/run/apache2/apache2zzz.pid
[Fri Sep 05 17:42:29.638380 2014] [core:error] [pid 13509] AH00100: apache2: could not log pid to file /var/run/apache2/apache2zzz.pid

10 years 7 months ago
Licenses:

HI, Marija.

I'd like to inform you that we're working on your issue.
So you may expect some site outage. But no data will be lost.
Please, edit your first post and add FTP credentials and we need to access system files.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:

Hi Marija,
At the same time, please enable cURL Library on your server, is missing and JomSocial need it (also installer need it activated). As soon library will be enabled you will can use installer and JomSocial.
Thanks,
Alin

10 years 7 months ago
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done

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