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JomSocial 3.2.1.1 Dev to 3.2.1.3 Dev hangs on database update

12 years 2 days ago
Licenses:
JomSocial Active

In doing the upgrade from 3.2.1.1 dev to 3.2.1.3 dev, the pre-flight checks all come up green, but the updating the database step hangs forever.
Joomla 3.3.3, PHP 5.5.14 , MySQL 5.1.73 , Apache/2.4.10 on an Amazon EC2 server with all OS patches up to date.
Error log is clean. Help!!

thanks

12 years 2 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
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Hi Bryant,

I cant access this admin page qs.openfacesystems.com/administrator , can you check it please? this is what I get :

Forbidden

You don't have permission to access /administrator on this server.

thx

12 years 2 days ago
Licenses:
JomSocial Active

Sorry, had non-us IPs firewalled off from /administrator. You should be good now.

12 years 1 day ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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  • Thank you received: 0
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Hi Bryant,

This is error what get :

Error: 1062 Duplicate entry 'dbversion' for key 'PRIMARY' SQL=ALTER TABLE `qsv3_community_config` ADD PRIMARY KEY ( `name` )

can you provide me the phpmyadmin access, please? I will fix it then.

thank you

11 years 11 months ago
Licenses:
JomSocial Active

[REMOVED]

thanks!

11 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Bryant,

The installation already done, please you check again..

thank you

11 years 11 months ago
Licenses:
JomSocial Active

Thanks guys! Now how do I update the production site at quackersmackers.com ? What do I need to do or can you update the production site as well?
Thanks,

11 years 11 months ago
Licenses:

Hi Bryant,

you check the table community_config first, and delete if any duplicate entry 'dbversion'. if can't do it. you can provide me phpmyadmin access detail for production site. and make sure you have ijoomla installer component. so I can upgrade it easily.

Regards,
Albert

11 years 11 months ago
Licenses:

Hi Bryant,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Moderators: Piotr Garasiński
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