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S.O.S - JOMSOCIAL BREAKDOWN AFTER UPGRADE

12 years 1 month ago
  • Amit's Avatar
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  • Amit
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Hi,
i just upgrade with ijoomla installer from 3.2.1.3 to 3.2.1.4 ad my site crashed down like a zombi.
this is amazing, i cant trust the upgrades. how come????
thats what i am getting"

"1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT title FROM wa3v_usergroups where id"

12 years 1 month ago
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Hi,

are you checking the problem? please update me ASAP.

BR
Amit

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Amit,

Your backend access is wrong for me, can you verify it please? also can you provide me FTP and phpmyadmin access, please?

thank you

12 years 1 month ago
  • Amit's Avatar
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i update all the details include ftp and phpmyadmin

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Hi Amit,

Did you enable the server cache on your server? I did change some code, but not effected too much to your site. Also I change the lang to english but still show as hebrew, can you check it please?

beside that can you active the ssh account? so I can debug it easily.

thank you

12 years 1 month ago
  • Amit's Avatar
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hi,
i didnt touch a thing, i upgrade with ijoomla installer and its happen.

Amit

12 years 1 month ago
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i need help as soon as possibe, how to get an ssh?

12 years 1 month ago
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i need help as soon as possibe, how to get an ssh?

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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hi Amit,

Please be patient, we are inspecting this issue right now..

thank you

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Hi Amit,

This issue caused by cometchat, disabled that plugin will work fine then.. also can you contact the cometchat developer please?

we also have the similiar issue with easydiscuss, and easydiscuss developer already fixed the issue.

thank you

12 years 1 month ago
  • Amit's Avatar
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thanks a lot, can you explain the problem that i will send them.

again, thanks a lot.

BR
Amit

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Just say to them, the Jomsocial User Object changed the output, which you cant find the user group id anymore, so cometchat should create code exception for that

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