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not able to install latest version

8 years 5 months ago
  • nir's Avatar
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Hello

the new version is not installing. It crashes again and again and not upgrading through jinstaller also.

Thanks
Niraj

8 years 5 months ago
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Hi Niraj,
I am unable to go to the site admin page.
Can you send us exact url of the site admin page please?
Thanks

8 years 5 months ago
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Please try now.

8 years 5 months ago
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Hi Nir,
Now I am able to go to admin page but failed to login with access credentials.
Can you check the username and password please?
Thanks

8 years 5 months ago
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Please check it is working.

8 years 5 months ago
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Hi nir,
Now I have successfully login at site admin panel but
It seems the user don't have proper privilege to uninstall or install extensions.
Can you set the user as super admin privilege?
Thanks

8 years 5 months ago
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ok, done.
please check

8 years 5 months ago
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Hi nir,
Now I am experiencing the site is broken but a while ago it was ok.
Is there anything happen from your end?
Note: I have fully uninstall jomsocial from your site and was going to install the latest verison 3.2.1.4 but experiencing site broken.
Thanks

8 years 5 months ago
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no it was working fine. while uninstalling anything specific uninstalled?

8 years 5 months ago
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while installing it completes and comes to same stage and then again starts instlling that problem i was facing earlier and raised the ticket but related to site broken i did not understand what it means.

8 years 4 months ago
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Hi Nir,

I just checked your backend and already version 3.2.1.4, i think you installed it very well, right?

thank you

8 years 4 months ago
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in joomla installer it shows override what is that for?
also it continuosly ask for installation if once installation start after pressing done button it comes back to installation screen.

8 years 4 months ago
  • Dimas Tekad Santosa's Avatar
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It means your current installation will be replaced with the newest one, so if you have code modification it will be replaced.

I think there is something wrong with the link after click done, but if you open this indyacentral.com/administrator/index.php?option=com_community the jomsocial already installed

8 years 4 months ago
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there is issue with front end. it shows {actor} like this

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