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Backend : 0 String could not be parsed as XML

10 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi !
I've just installed joomla and jomsocial, and I can't access to different link on the main menu :
Config -> Site, Antispam, layout, privacy, facebook connect, remote storage, Integration (Userpoint and Templates is ok)
Profile -> Karma
Groups -> Group settings
Event -> Event settings
Photos -> Photos Settings
Video -> Video Settings
I obtained this error for each : 0 String could not be parsed as XML

I've uninstalled iJoomla installer and deactivate Jomsocial Update...
Any idea ?

10 years 8 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Romain,
It seems your subscription key is not valid.
If you have valid subscription then contact with billing department and update the key with ijoomla installer.
Let me know if not the problem solved.
Thanks

10 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I've a problem with iJoomla installer,
when I put my key, there is a white screen and it does nothing...
I've Installed jomsocial uploading the file com_community_pro_3.2.1.3.zip, but where I can put my license key whithout Ijoomla installer ?

Attachments:
10 years 8 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Romain,
I am forwarding this issue to our support manger.
Hopefully he will help you with better way.
Thanks

10 years 8 months ago
  • Paul's Avatar
  • Paul
  • Visitor
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Licenses:

Hi Romain,

I am unable to login to check this for you. Could you please confirm the login details are correct and working then i can see what the problem is

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