Hi,

I upgraded to lastest Jomsocial and Socialize 1.28 about 10 days ago and only just checked the mobile version only to discover that my toolbar no longer displays at all on mobile. (The toolbar that comes in socialize template that is).

I did customise my toolbar, and followed instructions to place the custom modification in the template/html/mod_toolbar file.

My customised toolbar remained after I upgraded which I am happy about, but it no longer shows at all on mobile.

Is this a known issues in the latest release? Or something specific to me? How do i get it to display on mobile again?

Kind regards

Mel

Hi Melanie,
It is fixed and coming with our next version 1.2.8+ but
meanwhile if you need the solution then send us your ftp info by editing your first post.
Thanks

Hi Ashraf,

I have added the ftp details. When is the new release likely?

Kind regards

Mel

Hi Ashraf,

did you get my FTP access?

Would it be easier to just give me the file(s) that need to be changed?

Kind regards

Mel

Hi Melanie,
I am experiencing login failed through ftp and seeing error as

Command: USER jomsocial
Response: 331 User jomsocial OK. Password required
Command: PASS *****
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Hi Ashraf,

I had to de-activate access as didn't want to leave me vulnerable over the weekend - as realised support don't work at weekends.

Please can you try now?

Also, I have renewed Socialize, but it isn't showing in my account area - why would that be? Shall I sent my transaction ID?

Kind regards

Mel

Hi ,
I am still experiencing ftp login problem as

Command: USER jomsocial
Response: 331 User jomsocial OK. Password required
Command: PASS *****
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Hi Ashraf,

Is it possible you could send me the fix? I am not sure what is going on. If you could tell me the files to alter till Socialize releases the fix? It would be most appreciated.

Mel

Hi Melanie,
I have sent you a private message with patch download link.
Please download the patch and install as describe at the message.
Let me know if the problem still persist.
Thanks

Hi Ashraf,

I forgot to thank you. That did the trick :)

Any idea when the update will be out for Socialize?

Mel