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issue with icom in upgrade

10 years 9 months ago
Licenses:
JomSocial Active

hello, we upgrade to version.3.2.1.2 , but we havent icon, the icon = e6 and other number or letter , not posible to see, picture, very ugly.

in firts we update with i joomla instaler, I believe that this is the issue, and upgrade directly, we clear all the items, and update a new time, but the issue - problems, continius

it´s posible you will infor me, how is posible to will solved?

thanks in advanced, it´s urgent.

Jose

Attachments:
10 years 9 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi JOSE FRANCISCO NAVARRO URQUIZA,
I have logged in at the site frontend and seeing the icon is showing correctly as expected.
So I was wondering if the problem gone?
Let me know if the problem still exist.
Thanks

10 years 9 months ago
Licenses:
JomSocial Active

hello Ashraf, I see that in google chrome is ok, opera is ok, but in mozilla firefox dont work,

I dont know? the cache is cleaner, the browers cache is cleaner, but continius not working icon in mozilla firefox

I tested in other 3 computer and it´s the same problems, in computer that never conecting with this web page. not in browers cache.

please infor me, try to test in a firefox

paramotor.pxp.es/es/ppg-flying-community

thanks

Jose Navarro

Attachments:
10 years 9 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi JOSE FRANCISCO NAVARRO URQUIZA,
As I am seeing jomsocial with fresh joomla 3.3 + firefox browser and it is working fine.
It seems third party issue as you have lots of other extension.
Can you replicate below check list please
1. Disable each and every module except related with jomsocial and check at frontend
2. Disable each and every plugins except related with jomsocial and check at frontend
3. Disable each and every components except related with jomsocial and check at frontend
4. Delete browser cache and site cache and check at frontend
5. If above steps not worked then install fresh joomla + jomsocial and check
Hope you will find the problem from where it is causing.
Thanks

Moderators: Piotr Garasiński
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