Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hello,
This is the second time I had to write in about an issue I am having. I was told to try upgrading to 3.2.1 and the problem should be fixed, but it is not. The same thing is happening when I upgraded to 3.2.0.7. Please help!
I upgraded to 3.2.0.7 and none of the links in community connect (groups, discussions) bring me to the right place, they just bring me right back to community connect page. I know there are supposed to be no bugs in this release so it has me a little concerned. Can you please take a look at our dev site (liveweatherblogdev2.cloudaccess.net) which has the upgrade so you can see what's wrong? It's under menu item> community >community newsfeed.
This is not a bug... forum is full of posts with solution for this:
When you upgrading JomSocial menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:
- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus
Make sure that you fix ALL JomSocial related links that way ;) Especially check Main menu - I saw some manu items with that issue there.
This is just how Joomla! works.When you have menu item linked to component and then remove that component - menu item will be disabled like this by Joomla!. Even if you install component again it will come to the system with different id so menu items will still disabled. But for luck fix is easy, just follow steps I provided above.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Everything looks great and now I know how to do it for next time. Thank you so much for explaining it!! I did run across one small problem after the upgrade:
ALWAYS open new thread for new issues. Socialize toolbar issue is irrelevant with current topic subject, what will make hard to find it for users with similar issue.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you