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Upgraded Socialize Template and now have no homepage?

12 years 3 months ago
  • Robert's Avatar
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Hi There,

I have got round to upgrading my Joomla to stable 3.3.1 and my JS Socialize template to the latest 1.2.8 and the included in the Sozialize files both the latest Community Toolbar and T3 framework which is now at version 2.3.0.

Everything went swimmingly but then whilst I still have backend admin access and everything seems A OK, I have lost My Homepage to a degree with the following error *please see screenshot*

Attachment swswsws_homepage_error.JPG not found



I have tried reading up about anything that affects this both on here and the T3 support site but cannot find anything current.

Can you please take a look as soon as possible as I'd only just relaunched my site when this happened and can ill afford to look daft the homepage been down.

I look forward to hearing from you in due course.
Regards,
Rob

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12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Rob,

Please you follow this topic www.jomsocial.com/forum/installation/167...-thememagic?start=14 for fixing your issue.

thank you

12 years 3 months ago
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Hi Dimas,

Thanks for the reply much appreciated.

I've tried following the topic and I am even looking through the mentioned files but it's no clearer.

The topic you mention says to change code from something to something but the from and to code;

@import "../../../../plugins/system/t3/base/bootstrap/less/mixins.less";
to
@import "../../../../../plugins/system/t3/base/bootstrap/less/mixins.less";

Contains a shed load of ../ and hence I'm unsure if I'm actually supposed to just be putting the code in as it is in the selected files mention in the link you shared with me.

Also I noticed where it says certain template files like dark etc, I have my own design setup and saved within the Socialize one named "swswsws" do I also have to include it in this?

Attachment socialize_less_files.JPG not found



However, if so and taking public_html/templates/socialize/less/themes/dark/template.less as an example that's full of css code, public_html/templates/socialize/less/themes/swswsws/template.less is completely empty... should it be when it's a saved design?

I look forward to hearing further guidance from you as always.

Regards,
Rob

Dimas Tekad Santosa wrote: Hi Rob,

Please you follow this topic www.jomsocial.com/forum/installation/167...-thememagic?start=14 for fixing your issue.

thank you

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12 years 3 months ago
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Hi Again,

I have to ask if you can look in to answering my last question urgently as I am currently trying to solve a huge issue with a 3rd party developer of a Geo Mapping extension (Nordmograph) and this Socialize update that's not quite worked out and my confusion over the sparse "fix it" details means we cannot move on to the pressing issues with my sites mapping.

However, due to this "500 Unable to load format class" knocking out my homepage, we can't log-in via the front end to make the required changes Nordmograph developer & I need to make, so it's backing everything up.

I obviously can't expect him to spare his free time directly like he is for lengthy time but I need to hear back from you guys ASAP this once please to post #93532.

Thank you for your understanding in this matter.

Regards,
Rob

12 years 3 months ago
  • Paul's Avatar
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Hi Robert,

can you please add ftp details so we can check the file directly. press edit on the first post and enter them in the ftp section

12 years 3 months ago
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Hi Paul,

Thanks for that and I have just amended by first post in this thread with the required credentials.

I look forward to hearing from you in due course.

Regards,
Rob

Paul wrote: Hi Robert,

can you please add ftp details so we can check the file directly. press edit on the first post and enter them in the ftp section

12 years 3 months ago
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Hi, Robert.

It wasn't Socialize template fault... nor JomSocial. I disabled XIUS Community Plugin and site is up again.
Please contact with XIUS developers regarding this issue... before that check if you have latest version ox their extensions.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
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Michal,

Thanks for the reply, I did not have a look at XIUS to be fair but I Will be in contact with their team to talk about this.

Thanks once again, much appreciated.

Regards,
Rob

Michal Dluzak wrote: Hi, Robert.

It wasn't Socialize template fault... nor JomSocial. I disabled XIUS Community Plugin and site is up again.
Please contact with XIUS developers regarding this issue... before that check if you have latest version ox their extensions.

12 years 3 months ago
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Sorry to re-open this thread but I've noticed that the socialize JS toolbar icons are... well, weird.

Attachment js_toolbar.JPG not found



Can you help advise if this is anything to do with the upgrade to the latest versions problem I was having and even though you have sorted out the new version upgrade, the toolbar icons have gone funny and I cannot seem to trace why.

I look forward to hearing from you.

Regards,
Rob

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12 years 3 months ago
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Hi Robert,
There was a module template overridden at the socialize template. But the toolbar module has been updated.
So I have renamed the view from template at
root/templates/socialize/html/mod_community_toolbar/default.php
to
root/templates/socialize/html/mod_community_toolbar/defaultt.php
and now it is rendering from root/modules/mod_community_toolbar/tmpl/default.php
and working as expected.

In that case, if you have significant change at the module view then you may have copied from
root/modules/mod_community_toolbar/tmpl/default.php
and apply the chnages that you made for previous version and again replace at
root/templates/socialize/html/mod_community_toolbar/default.php
or just delete the delete the file defaultt.php and directory mod_community_toolbar from template.
Thanks

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