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Blank Profile pages after upgrade

9 years 9 months ago
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Hi,

I recently did a minor ugrade to the latest version of Jomsocial. Following the upgrade, users cannot access their profile pages - they just get a blank screen.

Could you help?

9 years 9 months ago
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Hi Gary,

the error related with /components/com_community/templates/uneedo4/activities.photos.cover.php on line 20
uneedo4 is 3rd party template

please compare /components/com_community/templates/uneedo4/activities.photos.cover.php with /components/com_community/templates/default/activities.photos.cover.php. You can replace it from default template.

or you can change the jomsocial template from jomsocial backend: configuration - templates, change to default.

Regards,
Albert

9 years 9 months ago
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Hi,
Thanks for the swift reply. I tried to change the template to default but I seem to be getting the same problem. I did clear the system cache and browser cache too.

9 years 9 months ago
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Hi Gary,

now the problem is different. you must delete the all jomsocial menu items at main menu, empty it from trash, and re-create it again.
jomsocial menu items out site joomsocial toolbar mush having ID more higher than jomsocial toolbar.



Regards,
Albert

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9 years 9 months ago
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Hi,

I have deleted all jomsocial items in the main menu and cleared out the trash. I then set up a 'my profile' menu item again but still have the same problem I'm afraid

9 years 9 months ago
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Hi, I played with it some more and it looks like it is fixed now - thanks.

I now have another problem - when I open the profile, the tabs on the share status box are not working correctly, and the box seems to be fully expanded all the time.


Attachment ShareStatusBox.PNG not found

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9 years 9 months ago
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Hi,

All fixed now - the problem was with my template.

Thanks for all your help!

Moderators: Piotr Garasiński
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