Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Zero Photo

12 years 3 months ago
  • Piero's Avatar
    Topic Author
  • Piero
  • Offline
  • Junior Boarder
  • Posts: 176
  • Thank you received: 2
Licenses:
JomSocial Expired

Checking around albums I noticed more than one of following cases:

Counter says zero photo but thumb show photo.

See attachment:


Attachment ZERO_PHOTO.jpg not found



Mouse over say no photo loaded:
See attachment:

Attachment zero2.jpg not found

Attachments:
12 years 3 months ago
Licenses:

Hi, Piero.

I can't examine this issue until you fix menu links issue ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Piero's Avatar
    Topic Author
  • Piero
  • Offline
  • Junior Boarder
  • Posts: 176
  • Thank you received: 2
Licenses:
JomSocial Expired

Menu links it's OK now, please check now this issue. Thanks.

12 years 3 months ago
Licenses:

Hi, Piero.

It seems that user (or someone else) removed those photos. but Thumbnail generated by JomSocial is still stored on Amazon S3: 1001nottecomfoto.s3.amazonaws.com/images...6ccfdda4667fe015.jpg

S3 just don't know that source photo was deleted and still hosts thumbnail.

Could you do a test to be sure? Just create an album and upload 3 Photos. Then make sure that files ware transfered to Amazon S3 (bot thumbnails and original Photos). After that delete original photos inside album and check if thumbnail will stay.... then make a cron job run... does cover image is still visible or rolled back to JomSocial default one?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved