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Demographic not showing up

12 years 3 months ago
  • Tom 's Avatar
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Well on the Dashboard I can see the statistic, but there are no demographic showing. I have already read som of the other post about this and tried to fix this without any luck. Can somone from Jomsocial take a look into this please?

12 years 3 months ago
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Hi, Tom.

This is a valid bug. But here is fix for it.

Make safe copy of this files:

administrator/components/com_community/models/users.php
administrator/components/com_community/views/community/tmpl/default.php
administrator/components/com_community/views/community/view.html.php

Then upload unpacked files to main Joomla! folder.

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The following user(s) said Thank You: Tom
12 years 3 months ago
  • Tom 's Avatar
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JomSocial Active Socialize Expired

Did not make any Changes for me. Demographic are not showing up after I did what you told me to do.

Regards,
Tom

12 years 3 months ago
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Hi, Tom.

Ah! Wrong field type for FIELD_GENDER. You should use Gender field type... but you used Select.
Thus Demographic chart don't work... also you could experience some issues with default avatars.
Just change field type to gender and ask your users to fill this field again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
12 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Thank you so much for excellent help. Now it works.

Moderators: Piotr Garasiński
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