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Broken registration process

12 years 3 months ago
  • Mark's Avatar
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  • Mark
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Hi,

I have a Site A with JomSocial 2.8.3. On dev Site B I upgraded JomSocial to latest version.

Unfortunatelly I observed that registration process is now broken. First step is displaying correctly. After click in Next button it's not moving me to the next step, but to JomSocial frontpage.

On the live site I'm always moved to Second Step where user can fill in all my custom fields.

Regards

12 years 3 months ago
Licenses:

Hi, Mark.

It seems to be linking issue.

When you upgrading JomSocial menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:

- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus

Make sure that you fix ALL JomSocial related links that way ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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