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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

redirect problem

9 years 10 months ago
  • Amit's Avatar
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  • Amit
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Hi,
i have redirect problem after login and i dont know why.

even when i disabled the joomla redirect and jomsocial redirect, please check?

9 years 10 months ago
Licenses:

Hi, Amit.

This means that you have set redirection in JomSocial.
Backend -> Components -> JomSocvial -> Configuration -> Site -> Frontpage box (ypper right corner).

You can set redirections there.

By default JomSocial have to redirect somewhere after login and logout.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Amit's Avatar
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  • Amit
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i know, but the redirection isnt working for me, it redirect to other page, see the attach file that i sent at the previous post.

BR
Amit

9 years 10 months ago
Licenses:

Hi, Amit.

Ah, it's because you didn't described your issue but you just claim: i have redirect problem after login and i dont know why"
We can help if your issue is described like:

1. What don't work
2. What steps should i take to see issue
3. What should be expected result.

Please check our support policy:

The more details, the better. Provide a detailed description including the steps required to reproduce your issue. Please don’t be vague: “My photo is missing” or “it was working and now it’s not” will make it difficult for us to help you. Elaborate descriptions and screenshots, on the other hand, will get your issue resolved fast.

www.jomsocial.com/support

So let's start again - what is your issue, hot to replicate it and what result it should be?

I don't see any attached file...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Amit's Avatar
    Topic Author
  • Amit
  • Offline
  • Junior Boarder
  • Posts: 130
  • Thank you received: 2
Licenses:
JomSocial Active

Hi Michal,
please see my first post at the visible area just for admins.
i explained everything there.

if something isnt clear, please tell me.

BR
AMit

9 years 10 months ago
Licenses:

Hi, Amit.

So I had to figure out what is your issue..
And it seem that redirection issue is caused by p8pbb bridge extension.
It overtakes authentication process and redirects to phpbb forum.

So it's 3rd party issue. Probably extension misconfiguration.

Please contact with extension developer. We can't do anything about it as it's 3rd party extension.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Amit's Avatar
    Topic Author
  • Amit
  • Offline
  • Junior Boarder
  • Posts: 130
  • Thank you received: 2
Licenses:
JomSocial Active

ok, thanks.

Moderators: Piotr Garasiński
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