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Home page blank since 3.2.0.6

12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,
Joomla : v3.3.1
JomSocial:v3.2.0.6
Socialize:v1.2.7
Since we've upgraded, home page is blank. We've followed post:
www.jomsocial.com/forum/installation/178...er-update-to-3-2-0-6 .
Still same issue, our site is not accessible, backend access below.
After checking it seems a lot of community plugins are missing (walls and so on...) Re- do install same issue, even after removing JS.
Cheers,
L

12 years 4 months ago
Licenses:

Hi.

You have different error:

Fatal error: Class 'CAssets' not found in /home/guyemile/public_html/components/com_community/views/views.php on line 32

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

We've got also the following error on our local test platform:
Fatal error: require_once(): Failed opening required '/home/lionel/www/jomsocial/components/com_community/libraries/core.php' (include_path='.:/home/lionel/www/jomsocial/plugins/system:.:/usr/share/php:/usr/share/pear') in /home/lionel/www/jomsocial/components/com_xius/libraries/community.php on line 11

Can we downgrade to v3.2.0.5 before getting a solution ?
Cheers,
L

12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Seems a lot of customer got issue with v3.2.0.6. We are going to downgrade to v3.2.0.5.
Let us know when it will fixed.
Cheers,
L

12 years 4 months ago
Licenses:

Hi.

Your second issue is from com_xius not JomSocial.
I reported that issue and it have high priority.
Should be fixed till Friday.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: SAS Coeurs de Breizh
12 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Michal is right, it can be caused by com_xius component, which not fully supported with newest Jomsocial version, I suggest you also contact com_xius developer for this.

thank you.

12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

We've already raised the xius issue to ReadyByte. It's funny they asked the same thing than you:
First fix the JomSocial fatal error (CAssets in view.php) !
Are they right ?
Anyway keep in mind than xius was working fine til 3.2.0.5, and it's Joomla v3.3 & JS v3.2 compliant.
Cheers,
L

12 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Can you update again your website and then I will inspect it directly..

thank you

12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,
got some answer from the ReadyByte support:
"Actually you are running Jomsocial 3.2.0.6 version, and there are some little but code change in there so xius dependencies are not working properly, currently XIUS compatible to JS3.2.0.5 only. We will fix and release it after testing."
So as you can understand, I prefer waitng the fix from ReadyByte, then I will upgrade to v3.2.0.6. I will keep you updated.
Cheers,
L

12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,
we've installed a patch for com_xius which solved the Cassets fatal error, then we've managed to upgrade to v3.2.0.6.
Since we've got a tricky thing; All the photo size are much bigger than before, see attached file after and before.
Any new parameter to tune ?
Cheers,
L

Attachments:
12 years 4 months ago
Licenses:

Hi.

This is css "issue". Cod doing what is designed for: each photo/avatar is wrapped with div .js-col4. It means that available space will be divided into 3 columns.

Then images have declared that should be 100% of their parent container - that's why they are so big.

Probably when there will be more avatars they will become smaller as available space will be divided into smaller (narrower) columns).

To I assign template developer to take look at it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

hi,
we've understood you explication.
But it was working fine til v3.2.0.6.
We've supposed there will be a fix for.
Cheers,
L

12 years 4 months ago
Licenses:

Hi.

I saw that it was displaying well in previous version... that's why I asked template developer to look at it ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi SAS Coeurs de Breizh,
So far the images thumbnail is showing as intended but
It seems you have customize jomsocial main template at the template.
Can you fix this as it is not our support range.
Thanks

Moderators: Piotr Garasiński
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