Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hello, I'm having some problems with the installation. It's new for me.
Could you take a look to my site and give me a hand with that or give some idea about my mistakes? I can't post, upload photos to my gallery, ad friends, the profile page isn't responsive.... etc
:).
Thanks for your help.
1. You don't have home page for your Community.
Create hidden menu (title Hidden menu, type: hidden) and create JomSocial frontpage link here.
2. Don't duplicate JomSocial links - especially if they already exist in JomSocial toolbar. If you want to have somewhere link to JomSocial pages, use menu aliases instead creating duplicated menu item.
So move Register menu item to hidden menu and change links in other menus to menu aliases that point to that menu item
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Hi again, thanks for your help and for your time.
I'm sorry, I'm trying to do this but maybe I didn't understand you.
I did the hidden menu and I linked my item menu to the jomSocial home but there are no items in the jomsocial toolbar. On the other hand, there's no way to interact adding posts , etc .
Maybe there's a problem with my template, my multi language site or other component,... what do you think?
Thanks
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you