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Installation issue JS doesn't work properly

12 years 4 months ago
  • IAESTE's Avatar
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  • IAESTE
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After installation JS 3.2.0.5 doesn't have "Say whats in your mind..." modul on the main page, and it seems that JS 3.2.0.5 doesn't work properly after installation. There aren't any pictures, there is no possibility to upload anything. I would like to ask you for your support - can you install JS 3.2.0.5 on my site?

Access follows.

Thank you very much.
Martin

12 years 4 months ago
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Hi.

There is no JomSocial in your system: prntscr.com/3un69e under credentials you provided us.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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12 years 4 months ago
  • IAESTE's Avatar
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12 years 4 months ago
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Hi, Martin.

Hmm, strange thing. It seems that your server have issues.
When I try to reach image directly: portalofscience.com/components/com_commu...ndefined-default.png I get 500 error.

Please contact with your hosting provider to check server error logs.

Postbox, avatar and video upload issues are caused by js script issue: ReferenceError: joms is not defined

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Martin,

There is something wrong with the server configuration or your htaccess.. which all access to jomsocial assets file already blocked not sure why, sample this file www.portalofscience.com/components/com_c...ty/assets/window.css that file is failed to load, but the file is exist.

Can you contact your systadmin and consult this issue further with them, please?

thank you

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