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JomSocial 3 Install process: help

12 years 4 months ago
  • Giacomo's Avatar
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hi,
i purchased jomsocial pro and download "Unzip First JomSocial Professional". When i try to install ijoomla installer, this added screenshot appears

Attachment Schermata2014-06-17alle17.31.59.png not found


and doesn't appears green button "complete installation". Why? I need your help please.

P.S. sorry for my scholastic english, i'm italian user.

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12 years 4 months ago
  • Giacomo's Avatar
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Is there anyone that answers at my request???????

12 years 4 months ago
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Hi, Giacomo.

Your system respond in strange way. To change Global Settings I had to change settings and save TWO times...

1. Try to install JomSocial from package ignoring iJoomla Installer
2. Also - for test - try to set up new and clean Joomla! on your server and install iJoomla Installer there.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
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Hi Michal,

could you try to install Jomsocial in my Joomla?
I ingnored also iJoomla installer, but nothing and i don't know how to install JomSocial in another way.

12 years 4 months ago
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Hi, Giacomo.

Your server settings doesn't meet JomSocial system requirements:
documentation.jomsocial.com/wiki/System_Requirements
Installation package can't be uploaded as you have:
upload_max_filesize 2M but recommend is 4096M

Please contact with your hosting provider to increase server settings to meet recommended requirements.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Giacomo
12 years 4 months ago
  • Giacomo's Avatar
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  • Giacomo
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Hi Michal,

i set up my server settings by your advice today and i resolve everything. Jomsocial runs correctly.

Thank you so much.

Giacomo.

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