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My website is slow please help me

10 years 11 months ago
Licenses:
JomSocial Expired

Hello
Please help me, my website is very slow,,I did set the cronjob, set the server as is requried.
I dont know what is wrong but very slow the loading time around 6-7 seconds..
I think my server is pretty good its a dedicated server,I have other websites too on this server and those
websites are fast..
Sorry my English not too good

10 years 11 months ago
Licenses:

Hi, Viktoria.

Please provide us with working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Hi

Your mean U cant login in the admin panel? must be working..I just logged in now.Try again please

10 years 11 months ago
Licenses:

Hi, Viktoria.

No, I still can't: prntscr.com/3p7io4
I'll send you PM with credentials I have.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Hello

Please see your PM thank you..

10 years 11 months ago
Licenses:

Hi, Viktoria.

Ok, I'm in.

But I can't run diagnostic tool as memory_limit is too low = 512 and I get:

Fatal error: Out of memory (allocated 283901952) (tried to allocate 91558510 bytes) in /home/vixike/public_html/plugins/system/debug/debug.php on line 1094

Could you increase it to recommended 1024M?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Hi

Hi,

The Php memory_limit has been raised to 1024MB now. But the site is still slow...

10 years 11 months ago
Licenses:

Hi, Viktoria.

Still to less memory to debug JomSocial pages :/
But on first page there is a clue...
Scroll start page to bottom and click Profilinformációk.
You'll see loading times and memory usage:
2822.3 ms / 3068.2 ms Memória: 32.697 MB / 44.58 MB Application: afterRenderModule mod_jreviews_media (Legfrissebb média )

Try o disable jreviews and all extension related to it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Hi

I disabled all jreviews but still slow...

10 years 11 months ago
Licenses:

Hi, Viktoria.

Ok, then please install CLEAN Jomla! on your server and give us access to it.
I'll check loading time. Then I install JomSocial and compare loading time.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Please see your PM

Thanks

10 years 11 months ago
Licenses:

Hi, Viktoria.

I answered. Please, use forum a sa main form of communication ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

Hi,


Have been installed please check my edited first post for the acces

10 years 11 months ago
Licenses:

Hi, Viktoria.

I installed JomSocial on your new site and it runs smoothly. I checked loading times and they are below 500ms.
So conclusion is that your production site is overloaded as even debugging console don't want to run allocating too much memory.
In this case only thing I suggest is to ask developer for help: www.jomsocial.com/jomsocial-developers
Your site needs developers review and/or major overhaul.
Site overhauls are beyond scope of our technical support: www.jomsocial.com/support

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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