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Cannot update.

12 years 5 months ago
Licenses:
JomSocial Expired

I installed Ijoomla installer and tried to update but don't work.

It says status: "Upgrade required"
I also tried to Upload Jomsocial 3.2 ontop of 3.1 via Joomla installer and nothing happened.

Anyone facing this issue?

Attachments:
12 years 5 months ago
Licenses:

Hi, Sébastien.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Please download latest package from here: www.jomsocial.com/component/digistore/licenses
And try to install iJoomla installer from package. Then try again.

If you not succeed, then try to remove JomSocial and all related extension and install JomSocial from package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
Licenses:

Hi, Sebastien.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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