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Problems with JomSocial and my Virtual Domains

10 years 11 months ago
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Hey guys,

I've purchased jomsocial professional edition and ran into the following problem:

I want to build a community with several groups.
Each group has their own subdomain and has an own joomla template.
I've done this with the addon "Virtual Domains"
extensions.joomla.org/extensions/core-en.../multiple-sites/7557

The jomsocial main page loads as expected in the right template.
hellsing.animesector.de/jomsocial

But if I open a user profile page it doesn't load the template.
hellsing.animesector.de/jomsocial/645-jam88/profile

This happens when running com_community_pro_3.2.0.5.zip

On an local test installation of the site I've tested the version
com_community_std_3.1.1.zip which integrates the profile just fine.
animesector.de/jomdings.png

Can you please help me pointing out what could cause that?

Best Regards
BamiGorengo

10 years 11 months ago
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now the website bugs totaly... anyone touch it allrdy?

10 years 11 months ago
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Hi, Sven.

If nobody replies you it means that no one was on your site and done anything.

I just visited your site and encountered looped redirection caused by misconfiguration in JomSocial redirect plugin. I disabled it.

As for your issue:

It has nothing to do with JomSocial. You should ask Virtual Domains developers for advice as you assign template to certain domain in this extension. I noticed that this assignment works when canonical URL s are disabled. JomSocail reacts as expected - Protostar is default template of your system and it's loaded on JomSocial sites.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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The following user(s) said Thank You: Sven
10 years 11 months ago
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Thanks, but why it works with com_community_std_3.1.1.zip fine? oO
And is it possible to get a older version as pro version to? ( because i cant use the last one )

10 years 11 months ago
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Hi, Sven.

I have similar report regarding different templates used in one system with JomSocial.
So, I'll examine that issue as both seems to be related.

I mark this thread as "Pending support" and I'll be back to you as soon as I come to constructive conclusion.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Sven
10 years 11 months ago
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Okay, Thanks alot =) I am Happy that the JomSocial Team want to help me with that =)

10 years 11 months ago
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Hi, Sven.

I'm sorry that you have to wait. I tested issue that I was told you about. Now I'm sure that template assignment works with JomSocial: prolusatia.nazwa.pl/test-muhanad/ .

I checked your system and it seems that you haven't configured properly Virtual Domains extension. In each item (domain) that you entered is tab" Site Configuration" and there you have templates styles set to "Global settings"... so only domain start page uses assigned template... the rest uses, well, template that was globally set as default.

I advise to ask Virtual Domain developers to help you with configuration ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Sven
10 years 11 months ago
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But on prolusatia.nazwa.pl/test-muhanad/ he load a other template to after i click on "JomSocial" :P

but thanks for your time and that you try to help me!

Can i get older Pro versions from JomSocial?

10 years 11 months ago
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Hi, Sven.

Yes, I showed you that different template could be assigned to different menu items in JomSocial.
That was the point of that presentation.

In your case you have: Joomla! default domain and domain assigned to domain in Virtual Domains.
JomSocial take Joomla! default domain as it set in Virtual Domains extension. That's why I asked you to contact with Virtual Domain developer for advice as this should be configured in extension.

Yes, you can get older JomSocial version. Please read this: www.jomsocial.com/company/faq/can-i-down...ersions-of-jomsocial

But I recommend to contact Virtual Domain developers for advice first. Using older version of JomSocial you'll loose newest features. And also if you ask for support in solving possible issue we'll ask you to upgrade to current version as it will probably contain fix. So please consider older version usage.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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yeah i see in the cangelogs that the last version have many many nice extensions, but i think that the developer from virtual domains dont have time to give me support, i send him allready some mails...

so is my only chance to usw a older version...

www.jomsocial.com/company/faq/can-i-down...ersions-of-jomsocial
What i have to replace with "REFERENCENUMBER"?

10 years 11 months ago
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Hi, Sven.

Well, i'ts up to you - I'm trying to find best solution for you just like I was on your place :)

Reference number = You have it in the e-mail we sent when you purchased your subscription.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Sven
10 years 11 months ago
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Thanks alot! =) i find the number =)

Sry my english is not so good, i dont understand what you exactly do, ore try to do now...
You try to config for me Virtual Domains? i Try to set the Template Selector options but it dont helps...
maybe is it not possible to fix the problem without coding php? i dont can code php ore js, i just can write simple html and css... =/
thats the problem... i dont understand how this component "Virtual Domains" work, so i can not understand where is the problem...

Thanks again for your help =)

10 years 11 months ago
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Hi, Sven.

What I'm trying to say is that it should be configured in VD... how to achieve it there - I don't know exactly as this is 3rd party extension.
That's why I advised you to ask VD developer for help... if you purchased their extension, they should support you.
Maybe try to find documentation for this... or maybe there is VD forum?
Also try ask on Joomla! forum: forum.joomla.org/
That's all I can advice as here we support only JomSocial issues and JS works as expected - loads default template as set in Joomla!


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Sven
10 years 11 months ago
  • Sven's Avatar
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  • Sven
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  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

Okay thank you, i try it with a other component, maybe the other one work better ;)

if i have more questions, have i to open all the time for every problem a new topic?

i have alot of questions about the customizing my design...

at the moment i ask me how i can make the avatar size from the modul "hello me" responsive?
if i add from bootstraps the responsive class it work to going smaller... but it dont go bigger if i have still space in the div...
how can i set the max size higher?

the copping tool from jomsocial copp the avatar size at the moment to 160px... how can i make this to 200 oder 250?

and is it possible that jomsocial have problems with the last version of bootstrap?
i found some display bugs... if i remove in firebug the bootstrap css looks again all fine =/

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