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index.php?option=com_community not accesible after upgrade

12 years 3 months ago
Licenses:
JomSocial Expired

Hi there, after a half year of beta testing, I decided to buy the licence today. I de-installed all community and Jomsocial extensions (beta 3.2) and installed version 3.2.0.5 ; everything looked fine but the latest step ..../index.php?option=com_community is not functional ("The connection to the server was reset while the page was loading.")
Going back to administrator is not a problem and the Jomsocial tab is visible under components but the link is dead: projektduga.nl/administrator/index.php?option=com_community : I am hesitating to install on domain www.dewebmeester.nl (support domain) as this is a production site. Frontend seems to be working although it is impossible to edit or delete status updates. But this is for an other topic.

12 years 3 months ago
  • Chris's Avatar
  • Chris
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Hi there.

We need some back-end access to this specific site so we could try to debug this problem properly?

12 years 3 months ago
Licenses:
JomSocial Expired

Ok, I reactivated the login from the beta forum (used bij Eric) and placed information in my ticket; it is about projektduga.nl/administrator

12 years 3 months ago
  • Chris's Avatar
  • Chris
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hi Meindert.

Please update your first post here and add all necessary details to access your site where this problem occurs, to the site info box.

12 years 3 months ago
Licenses:
JomSocial Expired

Hi there, it seems to be working at the moment. So I continiue testing. Possible a database issue related to cache (cache was turned off by the way)

12 years 3 months ago
  • Chris's Avatar
  • Chris
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Cool :) if the problem start to happen again, please let us know and we'll look into this issue.

12 years 3 months ago
Licenses:
JomSocial Expired

Just a shot note: think this was related to the cache used by Cloudflare; thanks for joining in.

Moderators: Piotr Garasiński
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