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Error Message from Admin/Configuration

10 years 11 months ago
Licenses:
JomSocial Active

I installed the latest version of Joomla so Joomla is up to date. I installed the latest version of Jomsocial (which I got yesterday). I use MySQLi 5.5.33-31.1, with Cpanel and my host is Hostgator. The only two things installed are Joomla and Jomsocial.

Jomsocial works on the front end but when I go into the back end, I am unable to access everything under the Jomsocial/configuration sub menu. I also have PHP 5.4.28 and I've toggled back and forth with PHP 5.4 (curl) and PHP 5.5 same issue.

This is the error message that I get:
Warning: include_once(AZRUL_SYSTEM_PATH/pc_includes/JSON.php): failed to open stream: No such file or directory in /home/braineya/public_html/33/administrator/components/com_community/models/network.php on line 33

Warning: include_once(): Failed opening 'AZRUL_SYSTEM_PATH/pc_includes/JSON.php' for inclusion (include_path='.:/opt/php54/lib/php') in /home/braineya/public_html/33/administrator/components/com_community/models/network.php on line 33

Fatal error: Class 'Services_JSON' not found in /home/braineya/public_html/33/administrator/components/com_community/models/network.php on line 40

Please assist

10 years 11 months ago
  • Chris's Avatar
  • Chris
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hi CHeryl.

As far I can see you've some really outdated version of JomSocial installed on your supported domain, and I also tried to access everysingle menu and it works just fine. Is there anything I'm missing?

10 years 11 months ago
Licenses:
JomSocial Active

I had made a mistake in the post which I corrected. Wow you responded so quickly. If you look at the update I made to the post you'd see. Please look to the private part of the post for correct info please. I re-installed it again and /32 and then /33 and the problem persists

10 years 11 months ago
  • Chris's Avatar
  • Chris
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hi CHeryl.

Could you try to clear your browsers cookies and cache? Since everything is working just fine for me, I didn't encounter any error on any of JomSocial's configuration page.

10 years 11 months ago
Licenses:
JomSocial Active

Ok I accessed it through Firefox and IE and it works fine so I cleared my cache in Chrome and it works fine. Thanks.

10 years 11 months ago
  • Chris's Avatar
  • Chris
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Cool, then let me mark this thread as solved :)

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