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REinstallation

10 years 11 months ago
  • Roy's Avatar
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  • Roy
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JomSocial Active Socialize Expired

Good Morning Tech,
I am in need of some help, I requested help prior and the problem seem to have expanded to administration login. the original problem was and error that I was getting relating to email, needing 1 valid email address to be config. and not being authorized to view my profile. Last night I tried logging in to admin and was unable to.(same message) can I get you to install & configure the module positions so it resembles the demo and get the toolbar working, as I was forced to reinstall joomla, do to corruption in database.

10 years 11 months ago
Licenses:

Hi, Roy.

The only issues I encountered on your site was menu misconfiguration and profile was unaccessible due to error in Community - HWD Media plugin so I disabled it and now it's ok. S on my opinion there is no reason to reinstall JomSocial.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • Roy's Avatar
    Topic Author
  • Roy
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  • Posts: 13
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Licenses:
JomSocial Active Socialize Expired

Hi Michal,
I reinstalled last night,. However I can not figure out how to get the Hellome module to show. can you help?

10 years 11 months ago
Licenses:

Hi, Roy.

Hello Me module is just like any other module. Edit it, enable and assign to certain module position... assign to certain menu item id (if needed) - that's all.

What help you need in this?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • Roy's Avatar
    Topic Author
  • Roy
  • Offline
  • Fresh Boarder
  • Posts: 13
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

I am tring to get the profile page took like this
i759.photobucket.com/albums/xx235/dizzbe...242-4bdd20310c2a.png
like the socialize demo

10 years 11 months ago
Licenses:

Hi, Roy.

Ah, you tried to assign module to JomSocial toolbar menu items.
JomSocial toolbar menu is a bit different than other Joomla! menus. It's used to INTERNAL navigation so menu items will not have OWN menu item IDs. And module can be assigned to menu item i only. JomSocial toolbar menu items inherit menu item id from parent menu item -> in your case it's Home. So assigning module Hello me to Hom will do the job.

I assigned and enabled it so it works like on demo page :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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