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JoomSocial installation

10 years 11 months ago
  • omar's Avatar
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The component that generates me download installation errors and I stay desintalarlo administration site blank. and restore the site and now I require to assist me with the installation of comoponente I gained with you.

Thanks in advance for your help

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10 years 11 months ago
  • Chris's Avatar
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hi omar.

Why would we uinstall JS from your site? As far I can see it's your first thread on our forum. Anyway to diagnose this problem, please try to set "$error_reporting" in your configuration.php file to "2", such way you'll be able to see what exctly error is causing this problem, and then please paste it here.

10 years 11 months ago
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well I am new to joomla and I settle JoomSocial errors in language and thought I had done something wrong. But I am not able to identify the mistakes that I did not ask how. if you can I give them access data...

10 years 11 months ago
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hi omar.

Could you provide us with some ftp access so we could try to debug this problem properly?

10 years 11 months ago
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ftp access:

removed by admin
Note: The password should be written in Spanish

10 years 11 months ago
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ftp access:

removed by admin



Note: this is all in Spanish and if he can regain Site PhpMyAdmin I would like to deliver it to me JoomSocial functioning properly installed, I you uninstall error because I generated the home

10 years 11 months ago
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Como no he optenido una respuesta satisfactoria de parte de ustedes, he tomado la desición de reconstruir el sitio de nuevo, agradezco por ahora no relizar ninguna acción relacionada con este tema.

en su momento los estaré notificando para la instalación del comoponente joomsocial que adquirí con ustedes

10 years 11 months ago
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hi Omar.

First of all, never post such important information as ftp access in public post, secondly we can provide support only in english language, so please translate your last post here. And the last one, as far I can see you revert your sitye to the original state, could you try to install JomSocial now so we could check if it was fault of our component?

10 years 11 months ago
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Hello, and restore the site, please install the component and to download after purchase generates me installation errors.
datois site access
<removed for security reason>

Note username and password must write in Spanish

10 years 11 months ago
Licenses:

Hi, Omar.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Please DON'T post credentials in post content.

Please, note that without WORKING access to your site we can't help you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:

I Omar.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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