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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Remove "Powered by JomSocial"

12 years 5 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I have a DEV license and I´m wondering, why there is a Link at the end of the screen "Powered by JomSocial". Where can I switch this off?

12 years 5 months ago
Licenses:

Hi, Alexander.

Please provide us with FTP credentials.
Edit your first post and add it to corresponding field.

I'll remove it for you ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
12 years 5 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Done! Thank you!

12 years 5 months ago
Licenses:

Hi, Alexander.

Done :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
12 years 5 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I´m really sorry, but all E-Mail Templates do still have the "powered by..." brand!

12 years 5 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Anything new at this? Where can I switch of that?

12 years 5 months ago
Licenses:

Hi, Alexander.

It should be removed right now. Please check.
I apologize, just missed that one...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
Moderators: Piotr Garasiński
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