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community page suddenly does not work after upgrade + status + toolbar

10 years 1 week ago
  • Natasja's Avatar
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  • Natasja
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Hello,

I really need some help!

Suddenly I get a blank page when I press the tab in the navigation to go to the community page.
Nothing works, which is really strange.

Today I updated JomSocial and after that everything was working fine. Then I translated the toolbar of jomsocial. Everything was still working fine!

After that I installed a language pack for PHPBB and EasyBlog, but did not change anything else... so now I can't figure out what I did wrong and what the reason is why this page appears blank.

I really hope someone can help me ASAP, because now members can't log in :(

UPDATE: I saw another error from the bridge, that was solve by alterbrains. He said there was an empty .htaccess file. But IIS does not use .htaccess. So I disabled this by putting "test" .htaccess. Also from a older backup I put the htcaccess info in that file, so you can look at it.

Only the community page is a blank page.
Other pages I remember the URL from are still there and live:
See:
young-adults.nl/community/friends/sent
young-adults.nl/community/register

I hope you guys can help me out :)

UPDATE 2: also updating the status does not work. I think now it has to do with the installation and upgrading. So hope you guys can help me out.


Also these errors in the jomsocial toolbar:

Attachment errorsjomsocial.png not found




Thanks for helping.

Kind regards, Natasja

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10 years 1 week ago
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Hi Natasja,

please edit your file:
\components\com_community\templates\default\activities.index.php

make sure at top having this:
$appLib      = CAppPlugins::getInstance();
$filter      = JFactory::getApplication()->input->get('filter',$filter);
$filterValue = JFactory::getApplication()->input->get('value');
$actId       = JFactory::getApplication()->input->get('actid');
$date        = JFactory::getDate();
and lines 49 - 58:
if ($act->actor != 0) {
    $actor = $act->actor;
} else {
    if ($act->params instanceof JRegistry) {
        
    } else {
        $act->params = new JRegistry($act->params);
    }
    $actor = $act->params->get('actors');
}

if still blank, please provide me FTP access detail by editing your first post, put at Site Info Form.

FYI: we will have this fixes at version 3.2.0.4

Regards,
Albert

10 years 6 days ago
  • Natasja's Avatar
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Hi Albertus,

I tried to do this. But nothing happened. Have changed everything back cause I am afraid I made some mistake.
Could you please help me out.

At this moment I can't provide FTP access through filezilla (forgot my password and don't know how to recover that), but if you log in with the password and username given in the first post, you have eXtplorer, where you have ftp access too... you can edit files there.

I hope that is okay? Everything is writable, so you should not come across problems with that.

I look forward to your reply.

Kind regards, Natasja

UPDATE: I don't think it will work, I will try to recover the password ASAP, but can't do that myself so have to wait for someone :(

10 years 5 days ago
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Hi Natasja,

Sorry for delay, please check it. I fixed for you.

Regards,
Albert

The following user(s) said Thank You: Natasja
10 years 19 hours ago
  • Natasja's Avatar
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Hi albertus,

Thank you for fixing it, however I see another problem, that I think has to do with your fix (because it occured after the fix). In the Jomsocial toolbar the "groups" tab is not visible, while in the back end the toolbar with groups is enabled.

Could you please check this out?

Kind regards, Natasja

9 years 11 months ago
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Hi Natasja,

because your site not in English, I little bit confused :)
do you mean "Groepen"? I logged in as user: jommy I can see that menu.

Regards,
Albert

9 years 11 months ago
Licenses:

Hi Natasja,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Moderators: Piotr Garasiński
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