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User registration not work correctly

10 years 11 months ago
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JomSocial Expired

I created a test user to test the user registration.
PROBLEM 1: I have enabled Recaptcha but I have not seen during the registration. (i have many spam user)

PROBLEM 2: After registration the user "test" receives an empty email. Object "account must be approved by a amministrateur".



PROBLEM 3: If I go to Jomsocila/Members -> approve user is enabled but the user does not receive any confirmation and in the Joomla / Users interface it 'is not enabled. See image



PROBLEM 4: Test user work on my site but Test user not received any confirmation email as what it is activated.


These are problems related to configuration or Jomsocial interface?

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10 years 11 months ago
  • Chris's Avatar
  • Chris
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hi there.

1)You didn't configure re-captcha correctly, "Recaptcha Public Key " and "private key" is not entered, this's why it's not working.
2)This's happening because you've registration approval set to "admin"
3)Pleas upgrade to the latest version of JomSocial, it should be fixed in 3.2.0.4
4)Please make sure that cron jobs are configured correctly.

10 years 11 months ago
Licenses:
JomSocial Expired

rtecaptcha works now, thank you. I thought the recaptcha plugin enough
Test user receives the email with the subject "Thank you for Registering at% s, your account is Awaiting administrator's approval." but there is no message in the email. See first image in my fisrst post
The administrator receives the mail like what a new user is registered -> OK

May I approve the user when he should not receive a message that the account is activated?

I had several configuration issues, and core.php has been modified by colleagues. If I instal the new version it will change again?
Albertus response to my main problem (resolved) :
for error with CAppPlugins something problem with your joomla an server configuration. If can I suggest you to using joomla 3.
but for now I disabled CAppPlugins script call at core.php.

(see www.jomsocial.com/forum/installation/160...e-error-500?start=14 )

Currently I do not have the knowledge and time required to install Joomla3.

PS: K2 articles not sow correctly on socialize template, i have modified css files for that <-- you can forward this information to your Socialize developers

10 years 11 months ago
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10 years 11 months ago
Licenses:
JomSocial Expired

?
Test user receives the email with the subject "Thank you for Registering at% s, your account is Awaiting administrator's approval." but there is no message in the email. See first image in my fisrst post
The administrator receives the mail like what a new user is registered -> OK
May I approve the user when he should not receive a message that the account is activated?

10 years 11 months ago
  • Chris's Avatar
  • Chris
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Hi there.

The thing is, if you want to use "admin approval" then unfortunately for now you've to use multiprofile with "admin approval", then all emails should be send properly.

10 years 11 months ago
Licenses:
JomSocial Expired

I have disabled "multiprofile", same problems:
1) Test user receives the email with the subject "Thank you for Registering at% s, your account is Awaiting administrator's approval." but there is no message in the email. See first image in my fisrst post
2) May I approve the user when he should not receive a message that the account is activated

10 years 11 months ago
  • Chris's Avatar
  • Chris
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Hi Ruggerio.

I think you missunderstood, I ask you to actually USE the multiprofiles option :) So please enabled it, and then create new multiprofile in back-end>components>jomsocial>profiles>multiprofiles

10 years 11 months ago
Licenses:
JomSocial Expired

Ok i have crated one profile in Multiprofile
I turned off the moderation in Joomla user (auto activation)
The new user (test5) receives an empty email (only with the subject)


The administrator receives an email with an indication that another will be sent after the new user has validated his email

test5 but user can not validate his email ...

While I agree test5: it does not receive notifications.
And why the pending users are triple in the list?

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10 years 11 months ago
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Hi there.

Could you switch to default english language and try again?

10 years 11 months ago
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JomSocial Expired

Ok, in English is good
What are the lines in the ini file to correct it?



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10 years 11 months ago
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JomSocial Expired

I fond the errors in the ini file, now it works

10 years 11 months ago
  • Chris's Avatar
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Awesome, then let me mark thread as solved :)

10 years 11 months ago
Licenses:
JomSocial Expired

Already done ...
More than 3 problems to be solved (see other posts ...)

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