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Share a link: not work SJ3.2.0.3

11 years 5 days ago
Licenses:
JomSocial Expired

Wen i introduce à link in the Postbox not work...

11 years 5 days ago
Licenses:

Hi Ruggiero,

Do you mean, when you post a link at status box?

please try this temporary fixes:
copy and replace this file into: /components/com_community/assets/_release/js

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clear your browser and jooma cache. increase your php time out limit and memory limit (double it)

Regards,
Albert

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11 years 5 days ago
Licenses:
JomSocial Expired

This is where to change php time out and memory ?
I loaded your file, still not work

11 years 4 days ago
Licenses:

Hi Ruggiero,

to change php time out and memory can from hosting cpanel. If cant please contact your cpanel support.
the official fixes will available soon.

Regards,
Albert

11 years 3 days ago
Licenses:
JomSocial Expired

This the response of my hosting support (one.com):
Please note that it is not possible to double the PHP timeout limit.
Unfortunately, this limit is fixed and can not be changed.

Wen you will you can contact the support team on one.com site, english support is aivable 7/7 24/24. (No account required)

What can i do?

11 years 1 day ago
Licenses:

Hi Ruggiero,

please upgrade your jomcosial to our latest version 3.2.0.4 many fixes there.

www.jomsocial.com/forum/bugfixes-and-upg...social-3-2-0-4#82474

Regards,
Albert

11 years 1 day ago
Licenses:
JomSocial Expired

I had several configuration issues, and core.php has been modified by colleagues. If I instal the new version it will change again?
Albertus response to my main problem (resolved) :
for error with CAppPlugins something problem with your joomla an server configuration. If can I suggest you to using joomla 3.
but for now I disabled CAppPlugins script call at core.php.
(see www.jomsocial.com/forum/installation/160...e-error-500?start=14 )

11 years 1 day ago
Licenses:

Hi Ruggiero,

Yes it will change again.
and about CAppPlugins i did this solution.

www.jomsocial.com/forum/installation/162...aries-core-php#82165

Regards,
Albert

11 years 1 day ago
Licenses:
JomSocial Expired

I have updated 3.2.0.3 -> 3.2.0.4.
share a link still not working...

11 years 6 hours ago
Licenses:

Hi Ruggiero,

I found the error at your error log about fetching URL:
CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir

please edit your php.ini file.
open_basedir or safe_mode and either turn them off

if you don't know how to do it please ask your hosting support.

php curl_setopt function is mandatory for fetching external URL. not optional.

Regards,
Albert

10 years 11 months ago
Licenses:
JomSocial Expired

I asked my hosting provider (one.com), here is the answer:
Please note that safe_mode is disabled on our servers. However, open_basedir can not be disabled.

What other possibility was? Note: I updated JS to 3.2.0.5

You can contact support one.com 24/24 in English for other information / details. (no login needed for support, domain: djmoro.com).

It is 1 000 000 customers use one.com, I think others use JomSocial and will therefore have the same problem ...

10 years 11 months ago
Licenses:

Hi Ruggiero,

i'm sure your issue must be server restriction problem. but to make sure again I will download your site from akeeba backup. and make local copy. it more easy and faster to debugging your issue. sorry for delay.

please changing the status to pending support if you read this reply.

Regards,
Albert

10 years 11 months ago
Licenses:

Hi Ruggiero,

open_basedir must disabled, if still using open_basedir. URL fetching will never works. I already contact your hosting provider. still wait they respond.

Regards,
Albert

10 years 11 months ago
Licenses:

Hi Ruggiero,

your hosting provider have limitation. they said:
To make sure that only legitimate scripts are executed on our customers' web spaces, we have enabled open_basedir.

"only legitimate scripts".

jomsocial script for fetching URL content at status box must be disabled open_basedir. this is mandatory.
mostly almost all webhosting can disabled open_basedir. because not all php functions can works with open_basedir enable.

Regards,
Albert

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