Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hi,
We have trouble with our JS registration. By register a new account in the frontend it says "invalid token". We tried with different (clean) browsers already.
Your posts have been placed on hold as it appears the backlink has been removed form your site. The Standard licence must have the backlink displaying as per these link
www.jomsocial.com/license-agreement
or here
www.jomsocial.com/pricing
in the FAQ
"Standard Licence holders must display the Jomsocial backlink in an un-alerted state. Sites with modified or removed backlinks will not be supported"
Alternatively you can upgrade to the Pro version at any time by doing the following
please send the balance of $50 to sales AT jomsocial.com via PayPal, and drop us an email here. For more information,please contact our billing department.
Please let us know once the backlink is reinstated and we can assist you further
Did you modified any fields in registration process?
You have more fields than come with JomSocial by default.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
we added custom fields 1 year before... without having any trouble. Now after upgrading to 3.x we have this invalid token error during registration. We disabled this fields - without having any effect. Now i deleted all this fields. Still the same error. We can grant you access to the backend ... PM??
I mean did you customized any files connected with registration. But it seems that you haven't.
Could you disable spam protection for registration?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you