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Issues using ijoomla installer says Standard in Backend but have Pro versio

11 years 3 days ago
  • Danny's Avatar
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  • Danny
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For some add reason after I install the RC releases for 3.2, I can't no longer use ijoomla installer as it states my license is invalid.

I did notice that my backend states that I have the "Standard" version but I purchases a "Pro" version.

Not sure where the disconnect is happening.

11 years 3 days ago
  • David's Avatar
  • David
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Hi danny,

thanks you for purchased jomsocial pro version :)

all of our RC version is standard version, and we also has been gave notification on the top of this forum which is we don't suggest to install RC version on live site.. if you want to upgrade into 3.2.0.3, you can download from store and install again from your joomla extensions manager :)

Warm Regards,

David

11 years 3 days ago
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I did but it still says "Standard"

11 years 3 days ago
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Hi Danny,

hmmm, this is weird :( i wil contact our billing support about this issue :)

Warm Regards,

David

11 years 1 day ago
  • Ricardo's Avatar
  • Ricardo
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Hi Danny,

You have a PRO version. The installer doesn't work with RC versions. So, don't use it if you are testing a non stable release.

If you will keep using RC version you should ignore/uninstall the installer.

Best regards,

Moderators: Piotr Garasiński
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