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Site updated -> JomSocial home page error 500!

11 years 4 days ago
Licenses:
JomSocial Expired

I have udated JomSocial (from 2.6 to 3.0.1).
The home page from JomSocial is empty (or Error HTTP 500)... the 40-50% of chargements.

Wen i clik on user (.../profile) is good and works

Site: www.djmoro.com
JomSocial home page: www.djmoro.com/web/network/

Error:
Fatal error: Class 'CAppPlugins' not found in /customers/e/0/7/djmoro.com/httpd.www/web/components/com_community/libraries/core.php on line 1023

Template: Socialize

11 years 3 days ago
  • David's Avatar
  • David
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Hi Ruggiero,

can you provide me FTP settings so i can check our core.php file and fix it later :)

PS : To added FTP credentials, you can edit your first post and added it into site info box :)

Warm regards,

David

11 years 3 days ago
Licenses:
JomSocial Expired

I have added ftp settings... Thanks

11 years 1 day ago
  • David's Avatar
  • David
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Hi Ruggiero,

i checked your site and i didn't got 500 error page.. maybe you can explain your problem more specific like which menu, or which user or anything.. provide screenshoots will be great :)

Warm Regards,

David

11 years 1 day ago
Licenses:
JomSocial Expired

I have the same problem. It is not always present, but only on the links in the menu (home / profile / inbox). Wen refresh (1,2 or many time) the error disappears.
Maybe the menu link?



The error allways is the same:
Fatal error: Class 'CAppPlugins' not found in /customers/e/0/7/djmoro.com/httpd.www/web/components/com_community/libraries/core.php on line 1023

Attachments:
11 years 1 day ago
Licenses:
JomSocial Expired

I have not uninstalled plugins before the upgrade JS. Need to uninstall all plugins and fresh install JS?
All this plugins?

Attachments:
11 years 1 day ago
  • David's Avatar
  • David
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Hi Ruggerio,

wait until i finished check your site.. :) i can't recommended anything now..

Warm Regards,

David

11 years 1 day ago
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  • David
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hi Ruggerio,

i tried to check your site 5 times (login and go to inbox page and go to another page) but i still can't find any 500 internal server error.. maybe you can ask error log from your hosting provider about this 500 error ?

or you can upgrade into 3.2.0.3 version of jomsocial if this problem still persist... DON'T FORGET TO BACKUP YOUR ENTIRE SITES + DATABASE BEFORE UPGRADE.. ( in case failed you can revert from your backup)

Warm regards,

David

11 years 1 day ago
Licenses:
JomSocial Expired

I have updated 3.2.0.3... Problem is the same....
I can't display correctly JS home page without press 1 to xx times "F5".
On Chrome, IE and android
Error:
Fatal error: Class 'CAppPlugins' not found in /customers/e/0/7/djmoro.com/httpd.www/web/components/com_community/libraries/core.php on line 1023


And now news problems with 3.2.0.3:
Facebook connect not work
Wen logged in with IE (version 11.0.9600) and go to JS home page (after refresh many times) no postbox in stream and filter not work....





Arrrrg.... Please, what should I do for JS work properly?

Attachments:
11 years 1 day ago
  • David's Avatar
  • David
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Hi Ruggerio,

Let me raise this to our developer :)

Warm regards,

David

11 years 1 day ago
Licenses:
JomSocial Expired
11 years 1 day ago
Licenses:
JomSocial Expired

Other problem (very little)
The Karma image is karma-xxx.gif in the code and in the template the files name is karma-xxx.png. Result: image not found...

Attachments:
11 years 1 day ago
Licenses:
JomSocial Expired

I think my main problem is the menu link.
For example, if I disable the submenu Network / Profile and I click on my name -> works
If I activate the submenu Network / Profile and I click on my name -> not work

Is normal the link type ★ JomSocial ?




See video here:
dl.dropboxusercontent.com/u/7354189/JSproblemMENU.mp4

Attachments:
11 years 1 day ago
Licenses:
JomSocial Expired

Other problem: wen i execute cron from mail queue -> same error:
Fatal error: Class 'CAppPlugins' not found in /customers/e/0/7/djmoro.com/httpd.www/web/components/com_community/libraries/core.php on line 1023

Attachments:
Moderators: Piotr Garasiński
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