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Video upload in 3.2.0.2 - Design fault on ALL browsers
When uploading a new video in 3.2.0.2 the phrase "Say something about this video" overlaps the drop-down "Categories" menu and is very confusing for the user. Please give us suggestion on how to fix or instruct your techs to fix and send a new version.
We checked this glitch on All browser and the fault is consistent on all of them.
We use Rocket-theme templates.
Please also note that IMPORTANT: posting a new video opens a blank page! older videos seem to be OK. Can you please have a look at that too.
I am sorry I do not have access to FTP
Please note, our manager does not allow open ended tickets with backend access, please let us know as soon as possible when will you be dealing with this issue otherwise the manager may restrict your access to admin, thank you.
We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.
Yes thank you, this issue is now resolved, we believe it is the template we have been using with this particular version of Jomsocial which was causing this issue. Many thanks.